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General Conference Policies

• ҹɫÍõ³¯ may electronically record portions of this program. By attendance or participation in discussions, the registrant agrees that ҹɫÍõ³¯ may electronically copy and distribute registrant's attendance at and involvement in program discussions and question/answer periods. No individual or entity other than ҹɫÍõ³¯ may electronically record or copy any portion of this program for any use without prior written consent from ҹɫÍõ³¯ (including recordings from smart phones, iPads and other handheld devices).
• Opinions, materials and statements presented at the ҹɫÍõ³¯ Professional Governance Leadership Conference policies are not endorsed by, and do not necessarily represent, the views of the association or its members.
• ҹɫÍõ³¯ is not responsible for lost items or returning those lost items to the attendee.
• Seating at all events is first-come, first-served.

Registration Cancellation, Substitution and Refund Policy

A refund minus 20% will be granted to written requests received 14 days or more prior to the start date of the program. Cancellations must be submitted in writing via email to aonlannualconference@aha.org on or before July 25, 2025. No refunds will be granted after July 25, 2025. No refunds will be granted at any time for no-shows. Registrants unable to attend may send a substitute. If the substitute is not an ҹɫÍõ³¯ member, the nonmember differential must be paid in advance or onsite. All fees are transferable to the substitute less a $50 transfer fee.

This policy stands for all circumstances, including but not limited to personal or company level of comfort to travel. This policy remains in place and applies to your company's regulations including any reassignments given by your company and/or any foreseeable additional travel restrictions/policies implemented by your company. 

Travel Cancellations

ҹɫÍõ³¯ shall not be held liable for non-refundable airline tickets or hotel room deposits. ҹɫÍõ³¯ suggests that you do not purchase restricted or nonrefundable tickets for travel to ҹɫÍõ³¯â€™s Professional Governance Leadership Conference Policies. ҹɫÍõ³¯ assumes no liability for penalties or fare increases should the conference sell out or in the unlikely event that changes to the conference dates and/or location become necessary. Hotel reservations, cancelations and charges are the attendee’s responsibility.

Scheduling Changes

ҹɫÍõ³¯ reserves the right to reschedule or cancel a program because of an insufficient number of registrations or to close registration when programs are full. ҹɫÍõ³¯ may cancel a program when circumstances beyond ҹɫÍõ³¯'s control - including, but not limited to, acts of nature, governmental authority or war in the United States—make it impractical or impossible to host the program or may put participants in harm’s way. In such cases, ҹɫÍõ³¯ will refund the registration fee paid by the registrant.

Photography/Videography

Registration and attendance at, or participation in, ҹɫÍõ³¯ meetings and other activities constitutes an agreement by the registrant to ҹɫÍõ³¯â€™s use and distribution (both now and in the future) of the registrant or attendee’s image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities.
Attendees have the right to decline being photographed or taped and must immediately notify BOTH the photographer or videographer AND conference staff if they are photographed or taped.